Frequently Asked Questions

  • How long has Independent Logistics been in business?

    Independent Logistics Coordinators Inc has been in business for 3 years. Our team brings 14 years of combined experience in freight coordination and logistics management.

  • Does your TMS system handle everything automatically?

    Yes, our integrated TMS system automates freight coordination. You enter shipment details once, and it selects carriers, schedules pickup, and tracks delivery with real-time updates.

  • Do you offer hotshot delivery with tracking?

    Yes, we provide dedicated hotshot delivery with 24/7 GPS tracking. Your freight is insured and transported directly with minimal handling and no transfers.

  • What's the weight limit for parcel shipments?

    We coordinate parcel shipments up to 150 pounds. Our TMS system integrates with major carriers for automated scheduling and full tracking transparency.

  • Can you handle trade show logistics?

    Yes, we assist companies with complete trade show coordination. We ship exhibits to venues, consolidate freight, provide booth numbers to carriers, and handle return shipping.

  • Do you provide white glove packaging services?

    Yes, we package and prepare freight for white glove transport. We connect you with trusted carriers in your area for special handling of fragile items.

  • What's your fastest expedited ground option?

    We offer same-day and next-day expedited ground delivery nationwide. Dedicated trucks and advanced routing technology ensure tight deadline compliance across the U.S.

  • Do you coordinate both FCL and LCL ocean freight?

    Yes, we handle full container and less-than-container ocean shipments. We manage documentation, customs, port connections, and inland transport through reputable carrier partnerships.

  • Are you licensed and insured for freight brokerage?

    Yes, Independent Logistics Coordinators Inc is fully licensed and insured. We operate as a trusted freight brokerage from our headquarters in Troutman, North Carolina.

  • Can you coordinate air freight for perishables?

    Yes, our air freight coordination handles perishables, pharmaceuticals, and time-sensitive shipments. We work with major domestic and international carriers for rapid turnaround.